Welcome to 2014 and my first blog of the year. I thought I would start by writing a short piece on my predictions for 2014.
Bring your own device (BYOD) will become integrated fully within the Enterprise Social Network (ESN) ecosystems and will become mainstream.
With this, smaller, real time networks will explode. ESN will allow information to be shared amongst employees and its customers.
The asynchronisation of mobile and ESN will enhance collaboration to increased levels of shared knowledge. If coupled with open innovation, organisations can significantly enhance their performance. The top ESN platforms allow for seamless integration with existing internal systems as well as external social networks such as Facebook, Twitter and LinkedIN.
By aligning the analytics and statistics from existing systems with social networks through the top level ESN platforms organisations are enabled to apply these learnings, take real action, solve problems and predict trends.
gys is the co-founder and CEO of Wyzetalk, Africa’s leading Social business software platform. His 2012 masters thesis on: ‘the delay of social business software adoption in the enterprise and its effects’ have received global acclaim.